Written questions

Access to Work Programme: Telephone Services

Commons · Question 29469 · Tabled 14 Sep 2026 · Department for Work and Pensions · Official record

Awaiting answer, due 12 Oct 2026

Question

Asked by Sarah Olney

To ask the Secretary of State for Work and Pensions, what was the average length of time each year between 2015-2026 that a person would wait on hold for when calling the Access to Work helpline.