Written questions

Postal Services: Standards

Commons · Question 29082 · Tabled 10 Sep 2026 · Department for Business, Innovation, Science and Trade · Official record

Answered 15 Sep 2026

Question

Asked by Chris Ward

To ask the Secretary of State for Business, Innovation, Science and Trade, what steps he is taking to improve Royal Mail delivery performance, including in Saltdean and Rottingdean.

Answer

Answered by Kate Dearden, 15 Sep 2026

The government has been clear that Royal Mail’s quality of service has not been good enough. The government has discussed Royal Mail’s performance with the company and Ofcom, as the independent regulator, and they know there is more to do to improve stabi...