Parcels: Delivery Services
Commons · Question 28345 · Tabled 9 Sep 2026 · Department for Business, Innovation, Science and Trade · Official record
Answered 17 Sep 2026
Question
Asked by Melanie Onn
To ask the Secretary of State for Business, Innovation, Science and Trade, what assessment he has made of the adequacy of protections available to small businesses when seeking compensation from private parcel delivery and courier companies for lost, dama
Answer
Answered by Kate Dearden, 17 Sep 2026
We want to see all delivery companies provide a good level of service for customers and businesses and the government has been clear that some operators need to do more to meet the expectations of their customers.Ofcom is the independent regulator for the...