Parcels: Delivery Services
Commons · Question 28344 · Tabled 9 Sep 2026 · Department for Business, Innovation, Science and Trade · Official record
Answered 17 Sep 2026
Question
Asked by Melanie Onn
To ask the Secretary of State for Business, Innovation, Science and Trade, what assessment his Department has made of the potential impact of the level of reliability of private parcel delivery and courier services on small and medium sized businesses.
Answer
Answered by Kate Dearden, 17 Sep 2026
We want to see all delivery companies provide a good level of service for customers and businesses and the government has been clear that some operators need to do more to meet the expectations of their customers.Ofcom is the independent regulator for the...