Civil Servants: Workplace Pensions
Commons · Question 28158 · Tabled 8 Sep 2026 · Cabinet Office · Official record
Answered 22 Sep 2026
Question
Asked by Vikki Slade
To ask the Minister for the Cabinet Office, what steps her Department is taking to prioritise Civil Service Pension cases where there are urgent (a) health, (b) financial, or (c) other exceptional circumstances affected by delays under the Capita contract
Answer
Answered by Sally Jameson, 22 Sep 2026
The four month quotation process is a guideline, not a rule. Therefore no consideration has been given to changing this process.To specifically prioritise cases where members are facing urgent health or financial circumstances, the Department has taken th...