Written questions

Railways: Tickets

Commons · Question 28023 · Tabled 8 Sep 2026 · Department for Transport · Official record

Answered 17 Sep 2026

Question

Asked by Daisy Cooper

To ask the Secretary of State for Transport, whether she has made an assessment of the combined impact of the (a) reduction in ticket office opening hours and (b) removal of ticket machines at railways stations on the accessibility of (i) railcard and (ii

Answer

Answered by Keir Mather, 17 Sep 2026

The Department expects operators to consider the impact on passengers when proposing changes to retailing arrangements. These may include changes to ticket office opening hours, ticket machine provision, or the availability of products and services such a...