Written questions

Postal Services: NHS

Commons · Question 27512 · Tabled 7 Sep 2026 · Department for Business, Innovation, Science and Trade · Official record

Answered 14 Sep 2026

Question

Asked by Layla Moran

To ask the Secretary of State for Business, Innovation, Science and Trade, what assessment his Department has made of the impact of Royal Mail's NHS option on delivery of health-related correspondence.

Answer

Answered by Kate Dearden, 14 Sep 2026

The government recognises the importance of timely delivery of NHS letters. Royal Mail has introduced an NHS barcode to assist NHS units that continue to rely on post to communicate with patients. In addition, NHS England and NHS Providers have produced g...