Business: Taxation
Commons · Question 25244 · Tabled 28 Aug 2026 · Treasury · Official record
Answered 8 Sep 2026
Question
Asked by Ben Maguire
To ask the Chancellor of the Exchequer, what mitigating guidance HMRC provides to its staff on informing businesses when a case cannot be allocated to a caseworker within the expected timescale.
Answer
Answered by James Murray, 8 Sep 2026
HMRC normally contacts a business about a compliance check once a case has been allocated to a caseworker and the check is ready to commence. Accordingly, there is generally no requirement for specific guidance on informing customers that a case has not y...