Written questions

Civil Servants: Workplace Pensions

Commons · Question 21364 · Tabled 28 Aug 2026 · Cabinet Office · Official record

Answered 7 Sep 2026

Question

Asked by Layla Moran

To ask the Minister for the Cabinet Office, with reference to the Civil Service Pension Scheme, how many (a) formal Stage 1 complaints under the Internal Dispute Resolution Procedure have been registered by Capita since December 2025 and (b) formal Stage

Answer

Answered by Sally Jameson, 7 Sep 2026

The Cabinet Office awarded Capita the contract to administer the Civil Service Pension Scheme in November 2023 under the previous government. The current delays facing scheme members are entirely unacceptable, and this Government has taken firm action to ...