Trains: Visual Impairment
Commons · Question 20031 · Tabled 28 Aug 2026 · Department for Transport · Official record
Answered 8 Sep 2026
Question
Asked by Mary Glindon
To ask the Secretary of State for Transport, whether her Department has made an assessment of the potential impact of introducing card readers with tactile buttons on LNER trains on the ability of visually impaired people to travel.
Answer
Answered by Keir Mather, 8 Sep 2026
LNER’s Train Managers already use payment devices with tactile buttons and markings. LNER’s café bar devices use touchscreens, and LNER is exploring how these can be made more accessible to visually impaired passengers.