Written questions

Trains: Visual Impairment

Commons · Question 20030 · Tabled 28 Aug 2026 · Department for Transport · Official record

Answered 3 Sep 2026

Question

Asked by Mary Glindon

To ask the Secretary of State for Transport, whether LNER will introduce card readers with tactile buttons on their trains for visually impaired people.

Answer

Answered by Keir Mather, 3 Sep 2026

LNER’s Train Managers already use payment devices with tactile buttons and markings. LNER’s café bar devices currently use touchscreens and LNER is exploring accessibility improvements.