Postal Services: Standards
Commons · Question 20019 · Tabled 28 Aug 2026 · Department for Business, Innovation, Science and Trade · Official record
Answered 8 Sep 2026
Question
Asked by Mary Glindon
To ask the Secretary of State for Business, Innovation, Science and Trade, what discussions his Department has had with Ofcom on the reliability of Royal Mail parcel deliveries.
Answer
Answered by Kate Dearden, 8 Sep 2026
The government has been clear that Royal Mail’s quality of service has not been good enough. The Government has discussed Royal Mail’s performance with the company and Ofcom, as the independent regulator, and they know there is more to do to improve stabi...