Written questions

Great Western Railway: Overcrowding

2026-07-20 · Department for Transport · HL2441 · Official question

Lord Murphy of Torfaen

Question

To ask His Majesty's Government what discussions, if any, the Secretary of State for Transport has had with Great Western Railway regarding recent disruptions to its services, particularly in terms of reliability and over-crowding.

Answer

I maintain regular engagement with Great Western Railway on operational performance matters, including service reliability, disruption management and passenger experience. The Department holds the operator to account for meeting its contractual obligation...