Internet: Compensation
2026-07-13 · Department for Digital, Culture, Media and Sport · HL2097 · Official question
Question
To ask His Majesty's Government what plans, if any, they have to introduce an individual right of redress against online platforms.
Answer
The Online Safety Act contains strong user redress provisions. Complaints procedures must be accessible, easy to use and transparent, and providers must take appropriate action. Ofcom is able to use its enforcement powers in cases of non-compliance by pla...