Mortgages
2026-07-13 · Treasury · 18890 · Official question
Question
To ask the Chancellor of the Exchequer, whether the forbearance obligations on mortgage lenders under the Financial Conduct Authority's Mortgages and Home Finance: Conduct of Business sourcebook, in particular the duty to consider appropriate forbearance
Answer
There are significant measures in place to protect vulnerable mortgage borrowers. Financial Conduct Authority (FCA) rules require lenders to engage individually with their customers who are struggling or who are worried about their payments to order to pr...