Written questions

Student Loans Company: Reviews

Commons · Question 17873 · Tabled 10 Jul 2026 · Department for Education · Official record

Answered 18 Jul 2026

Question

Asked by Rupert Lowe

To ask the Secretary of State for Education, what mechanisms exist to provide an independent review of decisions by the Student Loans Company to recover alleged outstanding loan balances arising from administrative errors by public bodies; and whether she

Answer

Answered by Josh MacAlister, 18 Jul 2026

In instances where the Student Loan Company’s (SLC) internal appeals and complaints process has been exhausted, borrowers may appeal to the Independent Assessors (IA). IAs are appointed by ministers to review any appeals and complaints made against the SL...