Department for Work and Pensions: Members
Commons · Question 17335 · Tabled 9 Jul 2026 · Department for Work and Pensions · Official record
Answered 15 Jul 2026
Question
Asked by Mary Glindon
To ask the Secretary of State for Work and Pensions, what recent progress his Department has made on reducing the time taken to provide a substantive response to casework enquiries from Members of Parliament.
Answer
Answered by Andrew Western, 15 Jul 2026
The Department recognises that response times to casework enquiries from Members of Parliament have been impacted by increased volumes and the complexity of cases requiring detailed investigation. To address this, the Department has deployed additional re...