Written questions

Social Security Benefits: Appeals

2026-07-08 · Department for Work and Pensions · 17596 · Official question

Mr Lee Dillon

Question

To ask the Secretary of State for Work and Pensions, what processes are in place to ensure refunds are made promptly where deductions have been taken in error following a tribunal decision.

Answer

When a tribunal decision changes a claimant’s benefit entitlement, the decision is implemented through established DWP processes. Where this results in an award overpayment or underpayment, the revised liability is calculated and where appropriate, the re...