Private Rented Housing: Dispute Resolution
2026-07-07 · Ministry of Housing, Communities and Local Government · HL1861 · Official question
Question
To ask His Majesty's Government what assessment they have made of the use of artificial intelligence by tenants to assist in disputes with landlords and letting agents.
Answer
The government has not undertaken a formal assessment of the use of artificial intelligence (AI) by tenants to assist in disputes with landlords and letting agents.Government-approved property agent redress schemes operate independently and are responsibl...