Royal Mail: Universal Service Obligation
2026-07-07 · Department for Business and Trade · 17287 · Official question
Question
To ask the Secretary of State for Business and Trade, what recent assessment he has made of the performance of Royal Mail against its Universal Service Obligation targets during the last five years.
Answer
It is for Ofcom, as the independent regulator of postal services, to monitor Royal Mail’s compliance with its obligations relating to the secure handling of mail and compliance with the Universal Service Obligation. Ofcom requires Royal Mail, to take step...