NHS: Postal Services
Commons · Question 17192 · Tabled 8 Jul 2026 · Department of Health and Social Care · Official record
Answered 16 Jul 2026
Question
Asked by Cat Eccles
To ask the Secretary of State for Health and Social Care, what steps his Department is taking to ensure that NHS patients are not missing (a) appointments and (b) operations due to Royal Mail delivery delays (i) in the Stourbridge constituency and (ii) el
Answer
Answered by Karin Smyth, 16 Jul 2026
No assessment has been made of the potential impact of postal delays on the timely delivery of referral letters between primary and secondary care. The monitoring of National Health Service patient correspondence, including appointment letters, is the res...