Social Security Benefits: Applications
2026-07-05 · Department for Work and Pensions · HL1659 · Official question
Question
To ask His Majesty's Government why some benefits applied for via an online application form still receive a reply by post.
Answer
DWP is committed to expanding its digital services enabling more customers to engage with us online. Although some benefits, such as Universal Credit, can be claimed online and any further communications can also be conducted digitally through the use of ...