Electronic Government
2026-07-02 · Department for Science, Innovation and Technology · 15829 · Official question
Question
To ask the Secretary of State for Science, Innovation and Technology, what non-digital and assisted-digital routes are available to people who are unable to use GOV.UK One Login; and how the use of those routes is monitored.
Answer
GOV.UK One Login has been designed as a digital service, and offers multiple ways for users to prove their identity. Users are able to use either the GOV.UK One Login app, answer security questions online, or visit the Post Office to prove their identity ...