Private Rented Housing: Ombudsman
Commons · Question 14822 · Tabled 1 Jul 2026 · Ministry of Housing, Communities and Local Government · Official record
Answered 20 Jul 2026
Question
Asked by Mary Glindon
To ask the Secretary of State for Housing, Communities and Local Government, whether the Private Rented Sector Landlord Ombudsman will consider previous cases of inadequate conduct by landlords when making decisions on complaints.
Answer
Answered by Matthew Pennycook, 20 Jul 2026
The Private Rented Sector Landlord Ombudsman will resolve tenant complaints about their landlords’ actions or behaviours. The purpose of Ombudsman redress is to provide fair, independent resolution of complaints and ensure that an individual making a comp...