Children: Maintenance
Commons · Question 14686 · Tabled 30 Jun 2026 · Department for Work and Pensions · Official record
Answered 8 Jul 2026
Question
Asked by Charlie Maynard
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure the Child Maintenance Service (CMS) promptly resolves complaints regarding the reimbursement of overpaid maintenance under Section 41B of the Child Support
Answer
Answered by Andrew Western, 8 Jul 2026
The Child Maintenance Service (CMS) operates in line with the Department for Work and Pensions' (DWP) complaints service standard, which aims to respond to complaints within 15 working days or, where a case will take longer than 15 days to respond to, set...