Funerals: Pre-payment
Commons · Question 13722 · Tabled 26 Jun 2026 · Treasury · Official record
Answered 2 Jul 2026
Question
Asked by Ayoub Khan
To ask the Chancellor of the Exchequer, whether consumers that purchase pre-paid funeral services from a Local Authority are able to (i) access the Financial Services Compensation Scheme and (ii) make a complaint to the Financial Ombudsman Service.
Answer
Answered by Rachel Blake, 2 Jul 2026
The Government legislated in 2021 to bring pre-paid funeral plan providers and intermediaries within the regulatory remit of the Financial Conduct Authority (FCA). This made it illegal for firms to sell pre-paid funeral plans without authorisation from th...