Energy: Housing
Commons · Question 13709 · Tabled 26 Jun 2026 · Department for Energy Security and Net Zero · Official record
Answered 6 Jul 2026
Question
Asked by Edward Morello
To ask the Secretary of State for Energy Security and Net Zero, what consumer protections are in place for households experiencing problems arising from work carried out under Government-backed home energy improvement schemes.
Answer
Answered by Martin McCluskey, 6 Jul 2026
Work under Government-backed schemes requires TrustMark registration and needs to comply with PAS 2035/2030 and MCS arrangements.Where work under Government-backed schemes falls short, installers are responsible for putting it right. Consumers can raise c...