Written questions

Gratuities

Commons · Question 13441 · Tabled 25 Jun 2026 · Department for Business and Trade · Official record

Answered 3 Jul 2026

Question

Asked by Zöe Franklin

To ask the Secretary of State for Business and Trade, whether he plans to introduce legislation to prohibit the automatic addition of service charges to customer bills.

Answer

Answered by Kate Dearden, 3 Jul 2026

The Digital Markets, Competition and Consumers (DMCCA) Act 2024 requires traders to display prices inclusive of all taxes and unavoidable charges before payment is made. Prices must be accurate and not misleading. Failure to do this may be taken as an unf...