Written questions

Visas: Digital Technology

2026-06-23 · Home Office · 12962 · Official question

Neil Duncan-Jordan

Question

To ask the Secretary of State for the Home Department, whether she plans to increase resources for the Home Office Resolution Centre to assist eVisa holders.

Answer

The Home Office Resolution Centre supports customers using our digital immigration services, including with eVisa queries. Customers can choose the contact channel that best suits them, including phone, webchat and email.While waiting times can vary depen...