High Speed Two
2026-06-21 · Department for Transport · 11760 · Official question
Question
To ask the Secretary of State for Transport, how many calls the HS2 Ltd helpdesk received in each month between July 2024 and the most recent month for which data is available.
Answer
Please refer to the table below, which outlines call volumes between July 2024 and May 2026. Calls account for approximately 40% of all work activity received, with the remaining volume comprising emails and webforms. For the latest period (April 2025 to ...