Written questions

Social Security Benefits: Learning Disability

Commons · Question 11252 · Tabled 18 Jun 2026 · Department for Work and Pensions · Official record

Answered 24 Jun 2026

Question

Asked by Josh Babarinde

To ask the Secretary of State for Work and Pensions, what guidance his Department provides to Jobcentres on avoiding repeated (a) changes and (b) cancellations of appointments for claimants with learning difficulties and other vulnerabilities.

Answer

Answered by Dame Diana Johnson, 24 Jun 2026

Jobcentre guidance emphasises identifying, recording and acting on a claimant’s individual needs, including any reasonable adjustments, accessibility requirements or support. This helps Work Coaches plan appointments in a way that reflects the claimant’s ...