Written questions

Out-patients and Phlebotomy: Digital Technology

Commons · Question 9770 · Tabled 15 Jun 2026 · Department of Health and Social Care · Official record

Answered 29 Jun 2026

Question

Asked by Joshua Reynolds

To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the resilience of digital appointment booking systems used by NHS phlebotomy and outpatient services; and what steps he is taking to ensure that patients

Answer

Answered by Preet Kaur Gill, 29 Jun 2026

Each National Health Service provider is responsible for the procurement and operation of appointment booking systems, as well as communication with patients about their appointments. National guidance expects trusts to use the Digital Technology Assessme...