Local Government and Social Care Ombudsman: Standards
Commons · Question 9107 · Tabled 11 Jun 2026 · Ministry of Housing, Communities and Local Government · Official record
Answered 16 Jun 2026
Question
Asked by Matt Vickers
To ask the Secretary of State for Housing, Communities and Local Government, whether his Department collects data on the length of time complainants wait before a complaint is first considered by a caseworker at the Local Government and Social Care Ombuds
Answer
Answered by Alison McGovern, 16 Jun 2026
The Local Government and Social Care Ombudsman is operationally independent of central government, and the Ombudsman is accountable directly to Parliament for the use of their investigatory powers. The Department does not routinely collect performance inf...