Written questions

Railways: Artificial Intelligence

2026-06-09 · Department for Transport · 8695 · Official question

Mr Richard Holden

Question

To ask the Secretary of State for Transport, what artificial intelligence systems, including generative artificial intelligence and AI agents, are being utilised by Network Rail; for what operational, maintenance, asset management, customer service and co

Answer

Network Rail is applying and exploring AI and advanced analytics across operations, maintenance and asset management to improve situational awareness, identify performance risks, understand knock-on effects of delays and support decision-making during dis...