Written questions

Primary Care: Digital Technology

Commons · Question 7615 · Tabled 8 Jun 2026 · Department of Health and Social Care · Official record

Answered 15 Jun 2026

Question

Asked by Manuela Perteghella

To ask the Secretary of State for Health and Social Care, what assessment has been made of the potential impact of digital-first systems, including SMS-based appointment booking and online triage platforms, on patient access to NHS primary care services;

Answer

Answered by Preet Kaur Gill, 15 Jun 2026

The NHS App provides a core national channel for patients to view, receive, and manage appointments across a range of care settings whilst ‘NHS Notify’ enables National Health Service organisations to send letters, text messages, and emails from a single ...