Written questions

Housing Ombudsman Service

2026-06-07 · Ministry of Housing, Communities and Local Government · 7467 · Official question

Neil Coyle

Question

To ask the Secretary of State for Housing, Communities and Local Government, if he will consider allowing the Housing Ombudsman to issue fines for maladministration by housing providers to recompense tenants, ensure implementation of recommendations and t

Answer

The Housing Ombudsman is an independent and impartial adjudicator, investigating and resolving individual complaints between social housing residents and their landlords. To maintain that independence and fairness, it is not appropriate for the Ombudsman ...