Consumers: Dispute Resolution
2026-06-03 · Department for Business and Trade · 6806 · Official question
Question
To ask the Secretary of State for Business and Trade, what assessment he has made of the potential impact of the fee structure for ADR accreditation under the Digital Markets, Competition and Consumers Act 2024 on small and specialist ADR providers handli
Answer
The intention of the fee structure is to ensure fees are set at levels commensurate, over a reasonable course of time, with the costs of CTSI performing the relevant ADR functions to the standard required, that these are predictable for ADR providers and ...