Aviation: Dispute Resolution
Commons · Question 6697 · Tabled 3 Jun 2026 · Department for Transport · Official record
Answered 15 Jun 2026
Question
Asked by Sir Ashley Fox
To ask the Secretary of State for Transport, what steps her Department is taking to improve the oversight, accountability, and transparency of Alternative Dispute Resolution (ADR) providers handling aviation consumer disputes; and what mechanisms are avai
Answer
Answered by Keir Mather, 15 Jun 2026
The Civil Aviation Authority (CAA), the UK’s independent aviation regulator, is responsible for approving and overseeing Alternative Dispute Resolution (ADR) providers in the aviation sector, ensuring they meet statutory requirements which support transpa...