Written questions

Bank Services: Visual Impairment

2026-05-28 · Treasury · 5050 · Official question

Ian Sollom

Question

To ask the Chancellor of the Exchequer, what steps her Department has taken to improve accessibility to online banking for blind and partially sighted people.

Answer

The Government is committed to ensuring that everyone can access and use financial services. Financial services providers are bound under the Equality Act 2010 to make reasonable adjustments, where necessary, in the way they deliver their services. UK ban...