Royal Mail: Delivery Services
Commons · Question 4555 · Tabled 29 May 2026 · Department for Business and Trade · Official record
Answered 5 Jun 2026
Question
Asked by Lee Anderson
To ask the Secretary of State for Business and Trade, whether his Department holds data on the proportion of Royal Mail (a) letter and (b) parcel deliveries that are not delivered within target times.
Answer
Answered by Blair McDougall, 5 Jun 2026
It is for Ofcom, as the independent regulator for the postal sector, to set and monitor Royal Mail’s service standards and to collect and analyse quality of service data. Ofcom monitors Royal Mail’s performance closely against its delivery targets and can...