Government Departments: Capita
2026-05-28 · Department for Work and Pensions · 4231 · Official question
Question
To ask the Secretary of State for Work and Pensions, what assessment has been made of the suitability and capability of Capita to deliver the Capita Synergy contract on time and on budget and meet the Key Performance Indicators.
Answer
The award of the contract followed a robust, two-year commercial procurement process, undertaken in compliance with Government procurement regulations and informed by specialist expertise from across the four participating departments. The process balance...