Civil Servants: Workplace Pensions
2026-05-20 · Cabinet Office · HL397 · Official question
Question
To ask His Majesty's Government what assessment they have made of the impact of delays in Civil Service pension administration by Capita on deferred members approaching retirement.
Answer
The Cabinet Office awarded Capita the contract to administer the Civil Service Pension Scheme in November 2023 under the previous government. The current delays facing scheme members are entirely unacceptable, and this Government has taken firm action to ...