Certification Officer: Complaints
2026-05-20 · Department for Business and Trade · HL396 · Official question
Question
To ask His Majesty's Government how many cases were considered by the Certification Officer in the last year and in how many cases they upheld the complaint of the applicant.
Answer
Details of the cases considered by the Certification Officer, including those upheld, are published in the Certification Officer’s Annual Report.In the 2024-25 reporting year, the Certification Officer issued formal decisions on 13 complaints, of which 1 ...