Financial Services: Proof of Identity
Lords · Question HL395 · Tabled 21 May 2026 · Treasury · Official record
Answered 4 Jun 2026
Question
Asked by Baroness Shawcross-Wolfson
To ask His Majesty's Government what steps they are taking to require financial services providers and other regulated entities to accept a broader range of identity documents for people who, by reason of disability, are unable to complete facial recognit
Answer
Answered by Lord Livermore, 4 Jun 2026
The Government is committed to ensuring that everyone can access and use financial services. Financial services providers are bound under the Equality Act 2010 to make reasonable adjustments, where necessary, in the way they deliver their services. UK ban...