Written questions

Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013

Commons · Question 3907 · Tabled 21 May 2026 · Department for Business and Trade · Official record

Answered 4 Jun 2026

Question

Asked by Sarah Dyke

To ask the Secretary of State for Business and Trade, what assessment he has made of the financial impact of mandatory outbound delivery refunds costs under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 on smal

Answer

Answered by Kate Dearden, 4 Jun 2026

The department currently has no plans to undertake a review of the Consumer Contracts (Information, Cancellations and Additional Charges) Regulations 2013 (CCRs) as we believe that the current rules balance the interests of businesses and consumers.The CC...