Written questions

Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013

Commons · Question 3906 · Tabled 21 May 2026 · Department for Business and Trade · Official record

Answered 4 Jun 2026

Question

Asked by Sarah Dyke

To ask the Secretary of State for Business and Trade, if he will undertake a review of the Consumer Contracts (Information, Cancellations and Additional Charges) Regulations 2013 in relation to the requirement for retailers to refund delivery charges for

Answer

Answered by Kate Dearden, 4 Jun 2026

The department currently has no plans to undertake a review of the Consumer Contracts (Information, Cancellations and Additional Charges) Regulations 2013 (CCRs) as we believe that the current rules balance the interests of businesses and consumers.The CC...