London North Eastern Railway: Artificial Intelligence
Commons · Question 3595 · Tabled 20 May 2026 · Department for Transport · Official record
Answered 2 Jun 2026
Question
Asked by Rebecca Smith
To ask the Secretary of State for Transport, what progress LNER has made on the development and delivery of AI-powered instant disruption updates to customers; and whether this system remains on track for delivery in 2026.
Answer
Answered by Keir Mather, 2 Jun 2026
London Northeastern Railway (LNER) has been developing AI and data proof of concepts to determine possible solutions. If successful, the plan is to begin building the tools for customers from Summer 2026.