Armed Forces Compensation Scheme and War Pensions
Commons · Question 3376 · Tabled 20 May 2026 · Ministry of Defence · Official record
Answered 2 Jun 2026
Question
Asked by Ben Spencer
To ask the Secretary of State for Defence, whether any additional operational capacity has been introduced to address backlogs in War Pension and Armed Forces Compensation Scheme claims following the IT transition.
Answer
Answered by Louise Sandher-Jones, 2 Jun 2026
The War Pension Scheme (WPS) IT system moved to Compendia Touch (CT) in September 2024. Following digitisation in November 2022, claim volumes rose sharply, creating a backlog as processing slowed. A WPS taskforce, formed in Spring 2025 and bolstered by 1...