Civil Servants: Workplace Pensions
Commons · Question 3307 · Tabled 20 May 2026 · Cabinet Office · Official record
Answered 26 Jun 2026
Question
Asked by Kate Osborne
To ask the Minister for the Cabinet Office, what steps his Department is taking to ensure that Capita plc processes Civil Service pension cases in (a) a timely and (b) an efficient manner; and what that timeframe will be.
Answer
Answered by Satvir Kaur, 26 Jun 2026
The Cabinet Office awarded Capita the contract to administer the Civil Service Pension Scheme in November 2023 under the previous government. The current delays facing scheme members are entirely unacceptable, and this Government has taken firm action to ...