Written questions

Civil Servants: Workplace Pensions

Commons · Question 3306 · Tabled 20 May 2026 · Cabinet Office · Official record

Answered 26 Jun 2026

Question

Asked by Kate Osborne

To ask the Minister for the Cabinet Office, what assessment he has made of the efficiency of Capita plc in processing outstanding Civil Service pension cases; and if he will provide guidance on the expected timescales within which all outstanding pension

Answer

Answered by Satvir Kaur, 26 Jun 2026

The Cabinet Office awarded Capita the contract to administer the Civil Service Pension Scheme in November 2023 under the previous government. The current delays facing scheme members are entirely unacceptable, and this Government has taken firm action to ...